Well Connected Canine

Well Connected Canine (WCC) offers a range of services for dogs in the York area. It is run by one person with good basic computer literacy as a sole trader .

WCC had a holding web page which only offered contact information, but had a good logo and branding. It had a domain name set up with an email address, but was unable to easily access their emails. The holding page and domain had been set up by a graphic designer who did not possess the skills to build more than a basic web site. The designer also provided stationary and other paperwork.

WCC had the following requirements:

• comprehensive web site for all services
• easy to update download page
• online registration and payment for courses
• easier access to emails
• an easier way to manage client information and notes whilst meeting the requirements of the UK Data Protection Act
• promotional photography

Satsuma Tree designed and produced a web site detailing all of WCC's services. It included a 'downloads' page for documents and other materials. The site had photographs produced by Satsuma Tree Photography.

Satsuma Tree organised all of the email addresses to be accessed though one GoogleMail account, allowing easy online access and storage.

Satsuma Tree now produces the files and organises the printing of WCC's flyers, business stationary and banners, and offers advice on computing equipment purchases.

To help reduce the amount of paperwork needed to keep client details and session notes, Satsuma Tree has nearly completed an online database to hold all the information, designed to be used from a tablet which can be taken to their client's premises. The site will also allow veterinary reports and other commonly produced documents to be produced in PDF format automatically, saving time consuming work producing the documents manually.

This database is designed to be connected to the main public web-site allowing new clients to register for courses on-line, allowing their details will be recorded automatically.

Well Connected Canine receive many new clients from their web site, and the easily accessible information on the site saves a great deal of time which would have been spend with each individual client over the telephone.

"Sam and Satsuma Tree have been consistently helpful and approachable, taking my ideas and transforming them into an easy to use website. Around half of my clients approach me via my contact form on the new website and many comment favourably on the site itself.

I am excited about the forthcoming database and online registration process which should reduce the time I spend dealing with administrative details and allow me to get back to working with my clients' dogs!"

Morag Heirs, Well Connected Canine

Click here to visit the Well Connected Canine site

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